Terms & policies

Subscription billing policy

Publyz uses a membership model with a Member plan and a Member Pro subscription. Member Pro is available as an annual plan, with payments processed through Cashfree.

Plans available

The Member plan includes core Publyz access and creating up to 5 case stories. Member Pro is the paid annual subscription for unlimited publishing and plan-specific capabilities.

Payment gateway

Publyz uses Cashfree as its payment gateway for Member Pro subscription payments. Payment confirmation from Cashfree activates the annual Member Pro plan.

Annual plan

Member Pro can be purchased as an annual plan. The annual billing cycle determines the paid access period and renewal timing shown in your Billing settings.

Cancellation policy

Members can cancel a Member Pro subscription anytime. Cancellation is applied only after the current billing cycle ends, so Member Pro access continues until the end of the paid period.

No refund policy

Publyz follows a no-refund policy for subscription payments, except where a refund is required by applicable law. Please review plan details before choosing an annual subscription.

Common questions

  • If payment succeeds but access does not update, refresh the page and check Billing settings.
  • If Cashfree shows a failed payment, retry with a valid payment method.
  • If you cancel, your Member Pro access remains active until the current paid cycle ends.

Need help with billing?

Submit a request with your plan, payment date, and Cashfree payment details if available.

Submit a request